About Us
Welcome
Ricardo Mercado’s professional portfolio bring years of experience in IT consulting, education, and project management. With a strong foundation in technology and a passion for teaching, I have dedicated my career to delivering high-quality technical support, training, and innovative solutions. Here’s an overview of my skills, work history, certifications, and education.
What we excel at
Why Choose Us?
Computer Repair is dedicated to offering the finest customer service and superior computer repair solutions. Whether your Laptop, PC, or Mac needs fixing, our expert technicians are equipped to handle any problem quickly and efficiently.
We specialize in both home and business computer repairs, ensuring that all your devices receive the best care. Additionally, we provide comprehensive maintenance services, software updates, and system optimization to keep your technology running smoothly and efficiently.
- Training & Support Proficient in providing training, documentation, and help desk support with a project-oriented approach.
- Technical Expertise Fast learner of new applications and technologies with minimal external training.
- Leadership & Management Experienced in managing diverse teams, including supervisory roles with groups of up to 30 individuals.
- Software Proficiency Skilled in Office 365 Suite (Word, Excel, etc.), Adobe Creative Suite, and various content management systems.
- Bilingual Communication Fluent in both English and Spanish, enhancing communication in multicultural environments.
Certifications
